Medical and Healthcare screening is vital to staying compliant and up to top standards. A Sr. Manager of HR at a medical and Healthcare organization replied to a few questions Peopletrail requested of her. The interview is summarized below.
What challenges did your company encounter with background screening?
Our company has always utilized Peopletrail for our background screening/urinalysis. Our previous management company worked with Peopletrail, and we were more than happy to continue our contract when taking over the services of the prior management company.
What were you looking for in a screening solution?
The main items were cost, ease of use, and communication. Fortunately, Peopletrail provides all of those things for us.
What made our solution stand out over others that you researched?
Not only was the cost structure one that has exceeded other companies, but we were also captivated by the ability to keep all historical information and the ease in which I, as the admin on the account, can communicate with the Peopletrail team.
What feature of our product was most appealing?
The ability for the background check to get granular at the county level was very appealing for us.
How did our team help with implementation?
Creed and Rosalie quickly got me access to the system and taught me how to use the system in a matter of minutes. They continued to follow up with me when I had any questions and continue to make themselves available almost three years later!
How has our solution helped since the implementation
The HR world can be cumbersome, and the tools we use can make/break a day. I am lucky to work with a company that makes this part of my job easy and stress-free. Even during the pandemic, when many labs were shut down or appointment only, the Peopletrail team helped me to make sure my candidates had access to open sites and worked with me on extensions, as needed as well.
In addition, when NYC and then NYS enacted the new labor policies around marijuana, Peopletrail proactively reached out to me to discuss how we would like to navigate this new change. Peopletrail is a great partner and has created a company that is on top of each of its markets.
Has our solution saved you money and increased productivity?
The limited time I spend working within the system and the ease of communication to the Peopletrail team continue to stand out to me as some of the essential time-reducing items in my workflow. The cost structure is better than other groups I've spoken with, and Peopletrail gives me peace of mind in knowing this aspect of my onboarding is managed effectively.